Refund and Return Policy

At PrinterPartsStore.in, we are committed to providing high-quality printer parts and accessories. To maintain the integrity and reliability of our products, we have established the following refund and return policy:

No Returns Policy

Due to the technical nature of our products and to ensure quality assurance for all customers, we do not accept returns on any items sold. This policy is in place to prevent mishandling or damage during use, which may compromise the product’s functionality.

Refund Policy

We offer refunds under the following circumstances:

1. Damaged or Defective Products

   • If a product is received in a damaged or defective condition, customers must notify us within 48 hours of delivery.
   • To request a refund, please provide photographic or video evidence of the damaged/defective item along with the order details.
   • Once verified, we will process a refund within 7-10 business days or provide a replacement product at no additional cost.

2. Incorrect Products Delivered

   • If you receive a product that is different from what you ordered, please contact us within 48 hours of delivery with supporting evidence (e.g., photographs).
   • We will verify the claim and arrange for a replacement or refund.

Refund Process

• Refunds will be issued to the original payment method used at the time of purchase.
• Processing times may vary depending on your bank or payment provider.

Non-Refundable Scenarios

• Products purchased under promotional sales or special discounts.
• Issues arising due to improper installation, mishandling, or usage not aligned with the manufacturer’s guidelines.

Customer Responsibility

• It is the customer’s responsibility to ensure the compatibility of the product with their printer model before making a purchase. If assistance is required, please contact our support team prior to ordering.

Contact Us

For any refund-related queries, reach out to our customer service team at:

• Email: ccc.ghaziabad@gmail.com
• Phone: +91-9810309896.
• Hours: Monday to Friday, 10 AM to 6 PM

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